Information you provide
The sales form collects your company, representative, phone, email, site city, service interest and any optional project message. The complaint portal separately collects the required site, equipment, issue and attachment details. Staff accounts and ticket access credentials are used to control access to private records.
Why it is used
Sales information is used to review and respond to your project enquiry. Complaint information is used to register, investigate, update and manage the service issue. Submitting a request does not subscribe you to a marketing mailing list in this website implementation.
Access and service providers
Authorised administrators can review sales requests. Complaint records are available through the private tracking process and to authorised support staff under their access permissions. Configured hosting and email providers process the information needed to operate the service. Email delivery is not guaranteed by an on-screen acknowledgement.
Cookies and measurement
The portal uses essential security and session cookies for request protection and sign-in. This build does not load Google Analytics, advertising pixels or a third-party marketing tracker. Sales reports use saved enquiry records and a recognised source-page label; the form does not store the visitor's full referring URL or search query.
Storage and retention
The service operator controls the deployed database, attachments, backup copies and retention arrangements. Records should be retained only for the approved business purpose and applicable obligations. Contact STARK to ask about a record or request correction or deletion; requests may need identity verification and consideration of records that must be retained.
Keep sensitive material out of initial requests
Never enter passwords, PINs, network keys or ticket access codes into a sales enquiry or public message. For technical attachments, provide only what is relevant to the issue and avoid unnecessary personal information. Agree an appropriate channel before sharing sensitive site plans or footage.
Questions and requests
Contact rituraj@starktech.in about the handling of a website enquiry or service record. Include a reference number where available, but do not email a password or ticket access code.