1. Site and operating context
- Site locations, type of operation and normal working hours
- Areas to cover and areas that must remain private
- Busy periods, night-time conditions and planned layout changes
2. The problem to solve
- Specific incidents or operational questions you need to review
- Required access restrictions and response responsibilities
- Who needs to use the system and who administers it
3. Existing infrastructure
- Device and software models, where known
- Recorders, storage, switches, cabling and backup power
- Relevant warranties and existing maintenance arrangements
4. Acceptance and support
- Recording retention and authorised retrieval process
- Representative scenarios for commissioning tests
- Required documentation, training and support arrangements
Do not include passwords or private recordings.
The enquiry form is for initial project details. Agree a secure transfer method with your STARK contact for sensitive information.